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CPS Theme Builder: the complete guide

A step by step guide with real screenshots: sign up, build your pages with tiles and content blocks, manage your media, set your theme, publish, get found on Google, add Arabic, connect your own domain and manage your team.

20 chapters · 58 screenshots · Screens as of 20 October 2026

This guide walks you through your website from the first minute to a finished, published site on your own domain. Every step shows the real screen, so you always know where to click. The pictures come from Ghaf & Grain, a demo home store built with the product.

Before you start

  • About an hour for your first site. You can stop at any point: your work saves itself.
  • Your logo (a PNG or SVG) and a few photos, if you have them. Sample photos fill the gaps until then.
  • For your own domain later: the sign-in for the company where you bought it (GoDaddy, Namecheap, Cloudflare and so on).

The orange numbers on a picture match the numbered list under it. Click any picture to open it full size.

Chapters (20)
  1. 1. Sign up and choose a plan and a template
  2. 2. A tour of the console
  3. 3. Pages, the page tree and your menus
  4. 4. The builder: sections, tiles, text and images
  5. 5. Content blocks: FAQ, tabs, carousels, numbers and more
  6. 6. Advanced settings: animation, hiding, spacing and background
  7. 7. Faster editing: bold and links, saving, structure and shortcuts
  8. 8. Media: your pictures and videos
  9. 9. Theme: your colours, fonts and buttons
  10. 10. Publish, versions and preview links
  11. 11. SEO: get found on Google
  12. 12. The blog
  13. 13. Forms and the Inbox
  14. 14. Insights: who visits your site
  15. 15. Translations and Arabic
  16. 16. Domains: your free address and your own domain
  17. 17. Redirects and password protection
  18. 18. Team and roles
  19. 19. Security: two-step sign-in
  20. 20. Plan & Billing: paying by card

Chapter 1

Sign up and choose a plan and a template (link to this chapter)

Create your account, pick a plan and a starting template. The free trial needs no card.

Where: builder.cityprojectsolutions.com/signup

CPS Theme Builder and CPS eMart start with a 7 day free trial with every feature of that plan switched on. You do not need a card to start. CPS Custom has no free trial: it is billed from the first day, so after you sign up Plan & Billing opens for the first payment.

  1. Step 1: Go to the sign up page and type your name, your email and a password of at least 10 characters. You can also sign up with Google.
  2. Step 2: Type your site or brand name. The site address fills itself in from the name; change it if you like. A green tick means it is free.
  3. Step 3: Choose your plan. CPS Theme Builder is the website with every feature except the shop. Choose CPS eMart if you want to sell online.
  4. Step 4: Pick where to start: Store, Services business, Portfolio, Restaurant or Landing page. Every word and picture is sample content you can change.
  5. Step 5: Press Create my site. You land in the console with your site already online at its free address.
The sign up form: name, email, password, site name and address, then three plan cards and five template cards, and the orange Create my site button.
  1. Marker 1: Your details and your site name
  2. Marker 2: Your plan
  3. Marker 3: Your starting template
  4. Marker 4: Create my site

Chapter 2

A tour of the console (link to this chapter)

Where everything lives: the menu, the trial box, the Get your site ready checklist and help for every screen.

The console is where you build and run your site. The menu on the left is grouped by job: Site, Shop, Visitors, Settings and Account. On a phone or a small tablet, open it with the menu button at the top.

The console after sign up: the dark menu on the left grouped into Site, Shop, Visitors, Settings and Account, the Pages screen with the Get your site ready checklist and page counters, and Help for this screen near the bottom of the menu.
  1. Marker 1: Trial days left. Press it to subscribe.
  2. Marker 2: The menu, grouped by job: Site, Shop, Visitors, Settings and Account
  3. Marker 3: Get your site ready: five steps, ticked off as you go
  4. Marker 4: New page
  5. Marker 5: Help for this screen: help for the screen you are on

Get your site ready

  • Pick a template (done when you signed up).
  • Add your logo and colours: opens Theme.
  • Add a page: makes a new page and opens it in the builder.
  • Connect your domain: you can Skip this until you have one.
  • Publish your site: opens the builder so you can press Publish.

Help on every screen

On any screen, press Help for this screen near the bottom of the menu, or the ? key on your keyboard. On a phone, press the help button in the top bar. A panel opens with help for that screen and a link to the matching chapter of these guides. Help centre, just below it in the menu, has every article.

The help panel open on the right of the Payments screen, showing the article about payment gateways and, near the end, the Step by step with pictures link to the Payments chapter of the CPS eMart guide.
  1. Marker 1: Step by step with pictures: opens the matching chapter of these guides

Chapter 3

Pages, the page tree and your menus (link to this chapter)

Add, rename, nest and reorder pages. The header and footer menus build themselves from this list.

Where: Site > Pages

  1. Step 1: Open Pages. Every page of your site is listed in the order of your menu.
  2. Step 2: Drag a page by its handle to move it. Drag it a little to the right to make it a dropdown item under the page above.
  3. Step 3: No mouse? The arrow buttons move a page up or down, and the indent button makes it a sub-page.
  4. Step 4: Press Edit to open a page in the builder.
  5. Step 5: The three dots open more actions for the page.
The Site pages list: each page with its address, a Live badge, arrow buttons, an Edit button and a three dot menu. Sub-pages are indented under Shop and Collections.
  1. Marker 1: Drag handle
  2. Marker 2: Move up and down
  3. Marker 3: Make a sub-page
  4. Marker 4: Edit in the builder
  5. Marker 5: More actions

More actions for a page

  • Page settings & SEO: title, address, menu label, search and sharing, schedule and password.
  • Duplicate: a copy to start a similar page.
  • Set as homepage.
  • Hide from menu (or Show in menu): the page stays online but leaves the menu.
  • View on site, and Delete.
The menu of one page open: Page settings & SEO, Duplicate, Set as homepage, Hide from menu, View on site and Delete.
The Page settings window for the Our story page: title, Sits under, address, menu label, SEO title, meta description with a search result preview and a social share image.

Your menus

The header menu and the footer links are built from your pages. If you would rather type every link yourself, open Site Settings and choose Custom links. You can switch back to Automatic at any time.

Site Settings, Website tab: the navigation menu set to Automatic, built from your pages, with a navbar preview underneath.
  1. Marker 1: Automatic: built from your pages
  2. Marker 2: Custom links: choose each link yourself

Chapter 4

The builder: sections, tiles, text and images (link to this chapter)

Add sections, lay out tiles with a separate phone arrangement, edit words and pictures, and check every screen size.

Where: Pages > Edit

The builder shows your page as visitors will see it. The list of sections is on the left, the page in the middle, and the settings of what you selected on the right.

The builder: the sections list on the left, the home page in the middle and Page settings on the right, with the toolbar along the top.
  1. Marker 1: Click any part of the page to edit it
  2. Marker 2: Add a section
  3. Marker 3: Undo and redo
  4. Marker 4: Desktop, tablet and phone preview
  5. Marker 5: Versions
  6. Marker 6: Publish
  7. Marker 7: Settings for what you selected

Add a section

  1. Step 1: Press Add at the top of the sections list, or Insert here between two sections on the page.
  2. Step 2: Know what you want? Type it in the search box at the top, for example form, video or map.
  3. Step 3: Or choose a group: Store layouts for tiles, products and video, 1 column for a full width section, 2 columns for text beside a picture, or Content blocks for FAQs, tabs, carousels, numbers and more. The Library tab holds sections you saved.
  4. Step 4: Pick the kind of section. It appears on the page, ready to edit.
The Add a section window: a search box, the New section and Library tabs, and four choices: Store layouts, 1 column, 2 columns and Content blocks.
  1. Marker 1: Search sections by name
  2. Marker 2: Content blocks: FAQ, tabs, carousel, numbers and more
Store sections: Tile section, Product selector, Video reveal, Product grid and Collection, each with a short description.
One column sections: Form, Latest posts, Header banner, Text block, Image, Video, Video banner, Section title, Map and location, Image row, Image banner and Jump-to bar.

Tiles: the Amazon style grid

  1. Step 1: Click a Tile section on the page. Its settings open on the right.
  2. Step 2: Press Change layout to pick another grid, or Flip to mirror it left to right.
  3. Step 3: Each tile is listed under Tiles. Click one to edit it, or click the tile on the page.
A Tile section selected in the builder: the layout thumbnail, Change layout and Flip buttons, tile spacing and width, and the list of five tiles.
  1. Marker 1: Change layout
  2. Marker 2: The tiles of this section
  3. Marker 3: Save as reusable section

Every layout has its own phone arrangement. In Choose section layout, switch between Mobile and Desktop to see how the same layout looks on each.

The Choose section layout panel with Mobile and Desktop tabs and grids of tile layouts.
  1. Marker 1: See the phone arrangement

Words and pictures

  1. Step 1: Click a tile or a section. Type the headline, text, link and button label on the right. You can also click text on the page and type.
  2. Step 2: For a picture, press Upload to add one from your computer, or Browse to pick one you uploaded before.
  3. Step 3: Describe the picture under Alt text, for example "A sunlit living room with a linen sofa". Tick Decorative image only when the picture carries no meaning.
One tile being edited: the Living tile is outlined on the page and its image, alt text, headline, text, link and button label are on the right.
  1. Marker 1: The tile you are editing
  2. Marker 2: Upload a picture
  3. Marker 3: Alt text: describe the picture
  4. Marker 4: Headline and text

Check your phone layout

Use the screen buttons at the top to see the page on a computer, a tablet and a phone. Most visitors come on a phone, so check it before you publish.

The builder showing the home page at phone width, with the phone button selected in the toolbar.
  1. Marker 1: Phone preview

Undo, redo and saving

  • Your work saves itself as a draft. Visitors keep seeing the published page until you press Publish. Press Ctrl+S to save at once.
  • Undo and redo are in the toolbar, or press Ctrl+Z and Ctrl+Shift+Z.
  • Drag a section in the list to move it, or use the small toolbar that appears on the selected section: up, down, duplicate, save to Library and delete.

Saved and linked sections

  1. Step 1: Select a section you want on more pages, such as a delivery promise or a call to action, and press Save as reusable section.
  2. Step 2: Give it a name. Keep Keep this section linked ticked if one edit should change it on every page. Untick it to save a plain copy.
  3. Step 3: On another page, press Add, open the Library tab and insert it.
The Save as reusable section window: a name field and the Keep this section linked box, with Cancel and Save to Library.

Your saved sections are under Library in the menu, with the pages that use each one.

The Library screen with one saved tile section, linked on one page, and Rename and Delete buttons.

Header banner slideshows

  1. Step 1: Click the header banner. Slide 1 uses the picture, title and text at the top of its settings. Under Carousel slides, press + Add slide for more.
  2. Step 2: Each extra slide can have its own button label and link. Leave them empty to show the section's own button.
  3. Step 3: Under Banner and slideshow, set the height for desktop, tablet and phone, where the text sits, and Slow zoom on the picture.
  4. Step 4: With two or more slides, choose Fading or Sliding, the speed, Play by itself with the time on each slide, and whether to show dots and arrows.
The home page header banner selected in the builder: on the right, the button fields of an extra slide, and the Banner and slideshow group with heights, text position, slow zoom, fading or sliding, play by itself, time on each slide and dots.
  1. Marker 1: A slide's own button
  2. Marker 2: Banner and slideshow: height on each device
  3. Marker 3: Slow zoom on the picture
  4. Marker 4: Fading or sliding
  5. Marker 5: Play by itself and the time on each slide
  6. Marker 6: Visitors can pause the slideshow

Video from YouTube or Vimeo

  • In a Video or Video banner section, paste the link from your browser's address bar: a YouTube page, a Short, a youtu.be link or a Vimeo page. It becomes a player by itself.
  • For a video file you uploaded, choose whether it plays by itself (always muted), loops and shows the player controls. A Video section can also have a poster picture that shows before it plays.

Chapter 5

Content blocks: FAQ, tabs, carousels, numbers and more (link to this chapter)

Ready made sections for questions, tabs, sliding cards, key figures, feature cards and calls to action. Click their words on the page and type.

Where: Builder > Add > Content blocks

Content blocks are sections built for one job each: FAQ, Tabs, Carousel, Numbers, Testimonials, Team, Logo strip, Feature cards, Check list, Call to action, Newsletter signup, Divider and Spacer. Each one arrives with sample words, so it never lands as an empty box.

Add a content block

  1. Step 1: In the builder, press Add.
  2. Step 2: Type a word in the search box, such as card, question or logo. Matching sections from every group show at once.
  3. Step 3: Or open Content blocks to see them all, each with a small picture of how it looks.
  4. Step 4: Pick one. It appears on the page, selected, with its settings on the right.
The Add a section window with card typed in the search box: 2 column cards, then Feature cards and Carousel under Content blocks, then Tile section and Product selector under Store sections.
  1. Marker 1: Type what you are looking for
  2. Marker 2: Results are grouped, here Content blocks
The Content blocks list: FAQ / accordion, Tabs, Carousel and Numbers, each with a small preview and a line about what it does.

Click the words and type

Click any word of a content block on the page to type over it: questions and answers, tab titles, numbers and their labels, quotes, names, card titles and texts, link texts and the call to action buttons. Enter keeps a one line text, Esc puts it back as it was. Pictures, links and the order of entries are set in the settings panel on the right.

FAQ

  1. Step 1: Under Questions, open a question with its arrow to edit it, or use the buttons to move, duplicate or delete it. Press + Add question for another.
  2. Step 2: Select words in an answer and press B, I or Link under the box for bold, italic or a link.
  3. Step 3: Under Behaviour and look, choose what is open when the page loads, the style (boxed, minimal or dark) and the icon.
An FAQ section called Delivery and returns in the builder. A question on the page is being typed over, and the settings on the right show the style, the icon and the list of four questions with the first one open.
  1. Marker 1: Click a question on the page and type
  2. Marker 2: Your questions: open, move, duplicate or delete
  3. Marker 3: Bold, italic and link for the answer
  4. Marker 4: Style and icon

Tabs

Each tab has a title, a text and an optional picture. Choose tabs across the top or down the side, the style and which tab is open first. On phones, tabs can turn into an accordion.

A Tabs section called Caring for your pieces with Linen, Solid wood, Rattan and Outdoor tabs; the Linen tab shows a care tip beside a photo of folded linen. On the right: layout, style, tab alignment, on phones and open first, then the list of tabs.
  1. Marker 1: The tabs on the page
  2. Marker 2: Across the top or down the side, and the style
  3. Marker 3: On phones: accordion or scrolling tabs
  4. Marker 4: Your tabs, each with a title, text and picture

Carousel

A sliding row of cards, images, testimonials or logos. Choose the kind first, then how many slides show on desktop, tablet and phone, and the controls.

A Carousel of customer room photos with arrows and dots. On the right: kind set to Images, three slides on desktop, two on tablet and one on phone, then the arrows, dots, loop and play by itself settings.
  1. Marker 1: The kind: cards, images, testimonials or logos
  2. Marker 2: How many slides show on each device
  3. Marker 3: Arrows and dots for visitors
  4. Marker 4: Play by itself, with a pause button for visitors

Feature cards and numbers

  • Feature cards: an icon, a title, a few words and an optional link on each card, in two, three or four columns.
  • Numbers: type each figure as you want it shown, such as 12,000+ or 98%, with a short label. Count up when they come into view makes plain figures count up from zero.
Three feature cards for free delivery, assembly and a two year guarantee, and below them a Numbers section on a darkened photo with 12,000+ homes furnished, 27 pieces made in Dubai, 4.9 average review and 14 days to change your mind. The number 27 is being edited on the page.
  1. Marker 1: A feature card with its link
  2. Marker 2: Click a number and type
  3. Marker 3: Count up when they come into view
  4. Marker 4: Your numbers and their labels

Call to action

  1. Step 1: Write the heading and a line of text. Select words and press B for bold.
  2. Step 2: Set the main button: its label, link and style.
  3. Step 3: Tick Second button to add another beside it, with its own label, link and style (outline by default).
A dark green call to action band, Visit the studio in Al Quoz, with a Book a visit button and an outlined See the lookbook button. On the right: the text with bold, the main button and the ticked Second button with its label, link and style.
  1. Marker 1: Two buttons side by side
  2. Marker 2: Second button: label, link and style
  3. Marker 3: Bold, italic and link for the text

Chapter 6

Advanced settings: animation, hiding, spacing and background (link to this chapter)

Every section has an Advanced group: an entrance animation, hide on a device, the space around it, a background picture and its anchor.

Where: Builder > select a section > Advanced

  1. Step 1: Select a section and open Advanced at the bottom of its settings. A small "in use" badge shows when something is set.
  2. Step 2: Anchor: the name used to jump straight to the section, as in /care#numbers, and in a Jump-to bar.
  3. Step 3: Entrance animation: fade up, fade in, slide in or zoom in, with a speed and a delay. It plays once as the section scrolls into view on the live page.
  4. Step 4: Hide on: desktop, tablet or phone. Phones are under 768 px wide, tablets up to 1023 px.
  5. Step 5: Space around the section: from none to extra large above and below. Tick Different on tablets and phones to set those apart.
  6. Step 6: Background picture: any section can sit on a photo. Darken the picture with the slider; from 30% the text turns white so it stays readable.
The Numbers section on a photo of a potter at the wheel, darkened so the white figures stay readable. On the right, the open Advanced group: anchor numbers, Fade up with normal speed and a short delay, Hide on buttons, Large space above and below, and the background picture with Darken the picture at 45%.
  1. Marker 1: Anchor: jump straight to this section
  2. Marker 2: Entrance animation, speed and delay
  3. Marker 3: Hide on desktop, tablet or phone
  4. Marker 4: Space above and below
  5. Marker 5: Background picture and how dark it is

A hidden section stays in the builder so you can still edit it. In the preview for that device it shows faded, with a dashed edge.

The phone preview in the builder: the carousel Rooms our customers shared is hidden on phones, so it shows faded with a dashed edge between the sections above and below.
  1. Marker 1: Hidden on phones: faded in the builder, gone on the live site

Chapter 7

Faster editing: bold and links, saving, structure and shortcuts (link to this chapter)

Format words as you type, save with Ctrl+S, jump between pages, hide the sections list, show section outlines and learn the keyboard shortcuts.

Where: Builder

Bold, italic and links

  1. Step 1: Click into a text on the page and select some words. A small toolbar appears with Bold, Italic and Link.
  2. Step 2: Or press Ctrl+B, Ctrl+I or Ctrl+K (Cmd on a Mac).
  3. Step 3: A link can be a web address, a page of your site such as /contact, an email address or a phone number. Links to other websites open in a new tab.
  4. Step 4: In the settings panel, the same B, I and Link buttons sit under each text box. Select words, then press one. Press B or I again to take it off.
Feature cards in the builder with the words take the boxes away selected in one card, and a small dark toolbar with Bold, Italic and Link above them. On the right, the intro text box with its B, I and Link buttons.
  1. Marker 1: Select words: Bold, Italic and Link
  2. Marker 2: The same buttons under the text boxes

Find your way around

  • The page name at the top left is a menu: pick another page to edit it. Anything not saved yet is saved first.
  • Ctrl+S saves at once, and the top bar says Saved. If a change could not be saved, it says Not saved: press Ctrl+S to try again.
  • Structure (or Ctrl+I) hides or shows the Sections list, to give the page more room.
  • Outlines draws the edge of every section with its type, so you see where one ends and the next begins. Visitors never see them.
  • The keyboard button shows every shortcut. So does ? (Shift and the / key).
The builder with the Sections list hidden and Outlines on: each section has an orange label with its type, such as Feature cards and Numbers. The top bar says Saved next to the page menu.
  1. Marker 1: The page menu: switch to another page
  2. Marker 2: Saved
  3. Marker 3: Structure: show or hide the Sections list
  4. Marker 4: Outlines
  5. Marker 5: Keyboard shortcuts
  6. Marker 6: The type of each section
The Keyboard shortcuts window: save, undo, redo, show or hide the section list and show the shortcuts, then bold, italic, link, new line and finish editing while you type on the page.

Chapter 8

Media: your pictures and videos (link to this chapter)

Upload many files at once by dragging them in, filter images and videos, copy a link, and delete what you no longer need. The library checks where a file is used first.

Where: Site > Library > Media

  1. Step 1: Open Library in the menu and choose the Media tab.
  2. Step 2: Drop images or videos on the dashed box, or press choose files. Several at once is fine, up to 100 MB each. Each file shows its progress.
  3. Step 3: Filter with All, Images and Videos. Videos have a small film mark next to their size.
  4. Step 4: Under each file: copy its link, open it, or delete it.
  5. Step 5: Tick several files to delete them together with Delete selected.
The Media tab of the Library: a dashed drop zone, the All, Images and Videos filters, a bar saying 2 selected with Delete selected, and a grid of photos and two ticked videos.
  1. Marker 1: Drop files here, or choose files
  2. Marker 2: Images and Videos filters
  3. Marker 3: A video, with its size
  4. Marker 4: Copy the link, open, delete
  5. Marker 5: Delete several files at once

Deleting safely

Before a file is deleted, the library checks where it is used. A file on your live site (a published page, the logo, the favicon or theme, an active product or a published post) is not deleted: replace it there first. A file used only in drafts or saved sections asks you a second time.

A message after pressing delete on a photo: Not deleted. It is on your live site: FAQ page, Our story page. Replace it there first, then delete it.
  1. Marker 1: Delete
  2. Marker 2: Where the file is still used

Chapter 9

Theme: your colours, fonts and buttons (link to this chapter)

Start from a preset, set your five colours and a font pair, then save. The preview shows the result straight away.

Where: Site > Theme

  1. Step 1: Open Theme. Pick a preset as a starting point.
  2. Step 2: Set your colours: Primary for buttons and highlights, Accent for small details, Dark for text, Light for light section backgrounds, and Page background.
  3. Step 3: Choose a font pairing, or a heading font and a body font yourself. Arabic pairs are in the same list.
  4. Step 4: Choose the button shape and the spacing, and watch the preview.
  5. Step 5: Press Save theme. Discard changes puts back what you had.
The Theme tab: presets, the five colour fields with their codes, and a live preview of a header, a dark band and a primary button.
  1. Marker 1: Presets
  2. Marker 2: Your colours
  3. Marker 3: Save theme

What every page shares

Site Settings > Header & footer holds the announcement bar along the top, your social links, the cookie notice, the WhatsApp chat button and the search box.

Site Settings, Header & footer tab: the announcement bar text and colour, social links for Instagram, Pinterest and YouTube, and the cookie notice.

Chapter 10

Publish, versions and preview links (link to this chapter)

Publish runs a quick check first. Every publish is kept as a version you can restore, and you can share a draft before it goes live.

Where: Builder toolbar

  1. Step 1: Press Publish at the top right of the builder. It reads Published when there is nothing new.
  2. Step 2: Before you publish lists anything worth a look. Press Fix to jump to the right field.
  3. Step 3: Press Publish anyway, or fix the points first. Visitors see the new page straight away.
The Before you publish window with four suggestions, the first about a missing SEO title, each with a Fix button, and Go back and Publish anyway buttons.
  1. Marker 1: Fix: jump to the field
  2. Marker 2: Publish anyway

Versions

Press Published versions (the clock button in the toolbar) to see every publish of the page. Restore loads an older version into the draft; publish it to make it live again.

The Published versions list under the clock button: the versions with their date, the live one marked, and a Restore button on each.
  1. Marker 1: Restore

Show someone a draft

Preview (the eye button in the toolbar) opens the draft in a new tab. Copy that address and send it to anyone: the link works for 30 minutes and nothing is published.

Once published, the page is live on your site for everyone, on computers and phones.

The published Ghaf & Grain home page in a browser: the announcement bar, the header menu and a full width photo banner with the headline Made for long evenings at home.

Publish later

To publish at a set time, open the page settings in the builder (Page settings at the top of the sections list) and pick a date and time under Schedule publish. The draft goes live on its own.

Chapter 11

SEO: get found on Google (link to this chapter)

A title, a description and a share picture for every page, a site icon, and your own analytics if you use them.

Where: Page settings and Site Settings > SEO & tracking

  1. Step 1: In the builder, click Page settings at the top of the sections list, or use Page settings & SEO on the Pages screen.
  2. Step 2: Write an SEO title (about 60 characters) and a meta description (about 155). The preview shows how Google may show the page.
  3. Step 3: Add a social share image (1200 x 630 works best) and describe it. It shows when someone shares the link on WhatsApp or social media.
  4. Step 4: Tick Hide from search engines (noindex) only for pages you do not want on Google.
The Search and sharing part of Page settings in the builder: SEO title, meta description with a preview, a social share image, its description, Hide from search engines, Schedule publish and Password.

For the whole site

  • Favicon: the small icon in the browser tab. A square PNG of 512 x 512.
  • Default share image, used when a page has none of its own.
  • Your own analytics (optional): paste only the ID for Google Analytics 4, Meta Pixel, Google Tag Manager, TikTok Pixel or Snap Pixel.
  • Sitemap and robots: made for you from your published pages.
Site Settings, SEO & tracking tab: favicon, default share image with a photo, and the fields for Google Analytics, Meta Pixel, Tag Manager and TikTok IDs.

Chapter 12

The blog (link to this chapter)

Write posts with pictures and tags, publish now or later, and show your newest posts on any page.

Where: Site > Blog

  1. Step 1: Open Blog and press New post.
  2. Step 2: Type the title and a short summary, then write the post. Text you paste in keeps its headings, lists and links.
  3. Step 3: Add a cover image and describe it, then choose the author, tags and categories on the right.
  4. Step 4: Publish now, or pick a date to schedule it.
  5. Step 5: Show your newest posts anywhere with a Latest posts section in the builder.
The Blog screen: counters for all, published, draft and scheduled posts, filters, and three published posts with their tags.
  1. Marker 1: New post
The post editor: title, address, summary and the post text with headings, and on the right Publishing, the cover image with its description, and the author.

Chapter 13

Forms and the Inbox (link to this chapter)

Add a contact, quote or booking form to any page, choose its fields and what happens after it is sent, and answer every message from your Inbox.

Where: Builder > Add > 1 column > Form, then Visitors > Inbox

  1. Step 1: In the builder, press Add and type form in the search box, or choose 1 column and then Form.
  2. Step 2: Set the heading, the intro text and the form name (how messages are labelled in your Inbox).
  3. Step 3: Open Submit button and Messages to word the button, the thank you message and the error messages. Leave the messages empty to use the site's own wording in each language.
A form section selected in the builder on the Contact page: the form on the page, and its heading, intro, form name, button text, thank you message and fields on the right.

Fields

  1. Step 1: Press + Add field and pick from 12 types: short text, email, phone, long text, dropdown, choice buttons, checkbox, agree to terms, date, time, number and web address.
  2. Step 2: Tick Required for the fields people must fill in. Use the arrows to move a field, the copy button to duplicate it and the bin to remove it.
  3. Step 3: Open a field with the small arrow next to its name to set its ID, placeholder, help text and width. Two fields set to Half row sit side by side.
  4. Step 4: For a dropdown or choice buttons, write one option per line. To send a different value from what people see, write value|Label.
The Contact form in the builder with Email and Phone side by side. On the right, the Fields list with the Phone field open: field ID phone, width Half row, placeholder +971 and help text, and below it a dropdown with its options.
  1. Marker 1: Add a field
  2. Marker 2: Open a field for more settings
  3. Marker 3: Width: Half row puts two fields side by side
  4. Marker 4: Email and Phone on one row
  5. Marker 5: Dropdown options, one per line

After sending

  1. Step 1: Open After sending and tick what the form should do. Keep at least one of Email the team and Keep in the Inbox.
  2. Step 2: Email the team: To, Cc and Bcc (your team's addresses), the subject, the message, the From name, where replies go, HTML or plain text, and extra details such as the page address.
  3. Step 3: Auto-reply to the visitor: a plain thank you email sent to the email field you choose. Each address gets at most 3 a day.
  4. Step 4: Send to a webhook: each message is posted as JSON to an https address of yours, for example your CRM. Press Make secret to sign the posts.
  5. Step 5: Go to another page: open a page of your site just after the thank you message.
  6. Step 6: Publish the page. Activity, at the bottom of the form settings, lists each email and webhook sent or failed.
The After sending group with Email the team, Keep in the Inbox, Auto-reply to the visitor and Send to a webhook ticked, and the Email the team settings: To, Cc, Bcc, subject with field tags, message, From name, reply to, format and extra details.
  1. Marker 1: What happens after sending
  2. Marker 2: Who gets the email
  3. Marker 3: Field tags such as [field:name] fill in the answers
  4. Marker 4: Extra details: date, page address, IP, browser
The auto-reply settings with the subject Thank you, we have your message and a short thank you text, then the Webhook address https://hooks.example.com and the signing secret, and the Spam protection, Style and Activity groups.
  1. Marker 1: Auto-reply to the visitor
  2. Marker 2: Webhook: your https address
  3. Marker 3: Activity: what was sent or failed

The Inbox

  1. Step 1: Open Inbox. Every message shows who sent it, when, the form and the page it came from. New ones are marked.
  2. Step 2: Click a message to open all its answers.
  3. Step 3: Press Reply, check the subject and write your answer, then Send reply. It goes from our mail server to the visitor and stays with the message.
  4. Step 4: Prefer your own email program? Press Reply by email.
  5. Step 5: Export CSV opens every message in Excel or Google Sheets.
The Inbox with three messages from the contact form. The message from Sara Ahmed is open with her name, email, phone, topic and question, and a reply is being written under it with a subject, a message and the Send reply button.
  1. Marker 1: The message, opened
  2. Marker 2: Your reply: subject and message
  3. Marker 3: Send reply
  4. Marker 4: Or reply from your own email
  5. Marker 5: Export CSV

Chapter 14

Insights: who visits your site (link to this chapter)

Page views, visitors, top pages and where visitors came from, counted without cookies.

Where: Visitors > Insights

Open Insights and choose 7, 30 or 90 days. You see page views, visitors (unique per day), pages per visit, direct visits, a chart by day (Show as a table lists the same numbers), your top pages and the sites that sent visitors.

Insights for 30 days: page views, visitors, pages per visit and direct visits, a bar chart of page views and visitors per day with Show as a table under it, and the start of the top pages and referrers.

Chapter 15

Translations and Arabic (link to this chapter)

Add Arabic or another language, translate side by side, and let visitors switch. Arabic turns right to left by itself.

Where: Site > Translations

  1. Step 1: Open Translations and the Languages tab. Choose a language and press Add.
  2. Step 2: Each language gets its own address, such as /ar. Arabic reads right to left with an Arabic font, set for you.
  3. Step 3: Leave Live on the site unticked while you translate. Tick it when you are ready.
The Languages tab: the default language English, and Arabic added with its address /ar, a font choice and Live on the site ticked.

The Pages and content tab lists every page, post, product and menu with how much is translated. Press Translate to work on one.

The Pages and content tab: Arabic 1058 of 1115 translated, and a list of pages with progress bars and Open in builder and Translate buttons.
  1. Marker 1: Translate

The English text is on the left and your translation on the right. You can also open the builder, switch the language at the top to Arabic and type straight onto the page.

The side by side editor for the home page: English on the left and Arabic on the right for the page title, menu label, meta description and share image description.

Visitors get a language switcher in the header, and Google is told which page is which language.

The Ghaf & Grain home page in Arabic, laid out right to left with the menu, the banner and the Shop by room heading in Arabic.
The Arabic home page on a phone: the announcement bar and the banner in Arabic, with the menu button on the left.

Chapter 16

Domains: your free address and your own domain (link to this chapter)

Your site is online from day one at a free address. Connect a domain you own with two DNS records.

Where: Settings > Domains

Every site has a free address like yourname.sites.cityprojectsolutions.com, with HTTPS included. It keeps working even after you connect your own domain.

  1. Step 1: Open Domains. Under Connect your own domain, type your domain, for example www.yourshop.com, and press Add domain.
  2. Step 2: Sign in where you bought the domain (GoDaddy, Namecheap, Cloudflare and so on) and open its DNS settings.
  3. Step 3: Create the two records shown: a CNAME that points your address at our servers, and a TXT that proves the domain is yours. Use the copy buttons so nothing is mistyped.
  4. Step 4: Come back and press Verify now. HTTPS is set up for you within a few minutes.
  5. Step 5: When it is live, press Make primary. Visitors on any other address are sent to it.
The Domains screen: the free address, the box to add a domain, and www.example.com waiting for DNS with a CNAME record pointing to connect.sites.cityprojectsolutions.com and a TXT record, plus a Verify now button.
  1. Marker 1: Where your site is now
  2. Marker 2: Add domain
  3. Marker 3: The records to create, with copy buttons
  4. Marker 4: Verify now

Chapter 17

Redirects and password protection (link to this chapter)

Keep old links working, and keep a page, a post or the whole site private.

Where: Settings > Redirects, and Settings > Site Settings > Privacy

Redirects

  1. Step 1: Open Redirects and press Add redirect.
  2. Step 2: Type the old address (the path only, like /old-shop/sofas) and where it goes now.
  3. Step 3: Choose Permanent (301) for a page that moved for good, then Save redirect.
The Add a redirect window: old address /old-shop/sofas, goes to /shop/living, and the Permanent (301) and Temporary (302) choices.

Password protection

  • Whole site: Site Settings > Privacy, type a password and press Make the site private.
  • One page: Pages > three dots > Page settings & SEO, then Protect with a password.
  • One blog post: the same switch is in the post editor.
Site Settings, Privacy tab: a password field and the Make the site private button, and a note about protecting single pages and posts.

Chapter 18

Team and roles (link to this chapter)

Invite up to 5 people, you included, and choose what each one can do.

Where: Account > Team

  1. Step 1: Open Team and press Invite user.
  2. Step 2: Type their email and, if you like, their name.
  3. Step 3: Choose a role and press Invite.
The Invite a team member window: email, name and role, with the role Editor explained underneath and an Invite button.
  • Owner: everything, including billing and the team.
  • Admin: everything except billing and the team.
  • Editor: the website, products, orders and customers. Not shop settings, payments or integrations.
  • Shop staff: orders and customers only, with a read only look at products.
  • Content: pages, blog posts and media only.

Chapter 19

Security: two-step sign-in (link to this chapter)

Ask for a code from your phone at every sign in, so a stolen password is not enough.

Where: Security, under your name at the bottom of the menu

  1. Step 1: Open Security. Type your password and press Set up two-step sign-in.
  2. Step 2: Scan the code with an authenticator app such as Google Authenticator, Microsoft Authenticator or 1Password. Or type the key by hand.
  3. Step 3: Type the 6 digit code the app shows and press Turn on.
  4. Step 4: Save your recovery codes somewhere safe. Each one works once if you lose your phone.
The Security screen during set up: a QR code (blurred here), the key to type by hand, a box for the 6 digit code and the Turn on button, with the team section below.
  • Require two-step sign-in for the team: members without it are asked to set it up the next time they open the console.
  • Recent sign-ins shows where your account was used.
  • Sign out everywhere ends every session on every device, this one included.

Chapter 20

Plan & Billing: paying by card (link to this chapter)

See your trial days, compare plans and subscribe by debit or credit card through PayPal.

Where: Account > Plan & Billing

  1. Step 1: Open Plan & Billing. You see your status, when the trial ends and your plan.
  2. Step 2: Subscribe now and keep your trial days: the first payment is taken when your trial would have ended. CPS Custom has no free trial, so its first payment is taken the day you subscribe.
  3. Step 3: Pay with the card button: a debit or credit card, no PayPal account needed. PayPal keeps the card safely and charges it each month.
  4. Step 4: Prefer your PayPal account? Use the link under the card button to pay on PayPal's own site.
Plan & Billing for a CPS Theme Builder trial: status, trial end date, the plan at 35 dollars a month with what it includes, the black Debit or Credit Card button powered by PayPal, the link to pay on PayPal's site, and the three plans to compare.
  1. Marker 1: Debit or Credit Card: pay by card, no PayPal account needed
  2. Marker 2: Prefer your PayPal account? Pay on PayPal's site
  3. Marker 3: Compare plans and move up or down

Still stuck?

Press ? on any screen of the console for help with it, search the help centre, or email contact@cityprojectsolutions.com.

Next: CPS eMart: the complete shop guide

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